Privacy Policy
Last updated: 8/24/2025
At Pawsitive Companions, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our pet care services.
Information We Collect
Personal Information
We collect information you provide directly to us, including your name, address, phone number, email address, emergency contacts, and payment information.
Pet Information
We collect detailed information about your pets, including their names, breeds, ages, medical conditions, medications, feeding schedules, behavioral notes, and veterinary contact information.
Home Access Information
For in-home services, we may collect information about your home security systems, key locations, Wi-Fi passwords, and specific care instructions.
How We Use Your Information
- Provide and improve our pet care services
- Schedule appointments and communicate service updates
- Process payments and maintain billing records
- Send service reminders and care updates
- Respond to emergencies and contact veterinarians when necessary
- Comply with legal obligations and insurance requirements
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With veterinarians in case of pet emergencies
- With emergency contacts when necessary
- With our insurance provider when required
- When required by law or to protect safety
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of physical documents and encrypted digital storage of electronic information.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of non-essential communications
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Pawsitive Companions
Phone: (972) 408-8231
Email: info@pawsitivecompanions.net
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.